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Strategic Pillar
Capacity Building for Safer & Respectful Care
Building the capacity of patients, caregivers, community actors, and healthcare providers to promote safer, respectful, and patient-centred care.
About this program
Patient safety is a shared responsibility. Patients and caregivers need knowledge and confidence, while healthcare workers and facility teams need support to strengthen respectful communication, informed consent, confidentiality, complaint handling, and patient engagement. We develop training for community champions, volunteers, patient advocates, caregivers, and healthcare stakeholders on patient rights, safety practices, referral ethics, respectful care, safeguarding, and communication.
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Interested in supporting this program? We welcome volunteers, partners, and funders.
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Patient Rights, Safety Awareness & Community EmpowermentStrengthening patient and community awareness of patient rights, responsibilities, and safety practices.Advocacy, Accountability & Policy InfluencePromoting accountability and policy reforms that protect patients from preventable harm and poor-quality care.Research, Evidence Generation & LearningGenerating and using evidence on patient experiences, patient safety gaps, and healthcare service delivery challenges.